Our identity
Belltech was founded in 1998, with the aim of bringing companies closer to the latest innovations in technological solutions. Over time we have expanded, establishing ourselves in 8 Latin American countries and becoming partners of the main technology providers worldwide.
We are part of Aura Alliance, allowing us to deliver solutions with global coverage, mainly in Cisco and Avaya technologies. We support our clients in their businesses no matter what country they are in.
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Our purpose
We seek to improve the quality of life of people through the creation of innovative models of contact experiences.
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Mission
We provide business solutions, with the best professional team in support services (professional and managed), in order to support the Digital Transformation and UX Strategy for our clients.
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Vision
Achieving recognition as a leading company in providing solutions for the Digital Transformation and Contactability of our clients, collaborators and business community in Latin America.
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Know our values
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Respect
We promote and encourage collaboration, respecting and valuing the diversity of our team.
Our success is based on working together, achieving common goals.
We are committed to actively participating by adhering to the permanent inclusion of new collaborators.
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Integrity
We always act in an ethical, honest and transparent manner.
We seek to ensure that this procedure is present throughout our entire value chain:
- Clients.
- Collaborators.
- Suppliers.
- Distributors.
- Shareholders.
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Passion for customers
We consider our clients as partners and take their objectives as our own.
We understand our collaboration with them as a key and important part of their success.
We always seek to establish long-term relationships based on innovation and value creation.
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Excellence
We seek to exceed our goals every day and always deliver quality service in each of the challenges that are presented to us.
We understand the importance of individual compliance in order to achieve collective success.
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Sustainability
We pursue constant growth, supported by responsible decisions that consider the economic, social and environmental impact.
We value innovative and disruptive ideas and solutions.
Learn about our history
We seek to improve people's quality of life through the creation of innovative models of contact experiences.
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1998| Start of operations
1998| Start of operations
Bell Technologies S.A. is founded, with the start of its operations in Chile.
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2002| Opening of an office in Peru
2002| Opening of an office in Peru
The first foreign office is opened in Lima, Peru.
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2003| Opening of an office in Argentina
2003| Opening of an office in Argentina
Inauguration of the offices in Buenos Aires, Argentina.
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2007| Opening of an office in Colombia
2007| Opening of an office in Colombia
Belltech continues its expansion in Latin America by opening its fourth office in Bogotá, Colombia.
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2010| Apertura de oficina en Brasil
2010| Apertura de oficina en Brasil
Opening of operations in São Paulo, Brazil.
2010| Measuring Quality of Work Life with Great Place to Work
We began our alliance with the global firm GPTW, to monitor the Quality of Work Life that we offer each year, with the objective of always achieving the highest standard.
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2011| Opening of an office in Uruguay
2011| Opening of an office in Uruguay
Opening of operations in Montevideo, Uruguay.
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2016| Opening of a Self-Service Factory
2016| Opening of a Self-Service Factory
To enhance the development line of regional self-service equipment, a factory is created in the city of Santiago de Chile.
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2017| Creation of Belltech Cloud Middleware (BCM)
2017| Creation of Belltech Cloud Middleware (BCM)
Official launch of BCM, a proprietary Cloud system for data processing, allowing real-time visualization of operations for better decision making.
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2019| Opening of an office in Ecuador
2019| Opening of an office in Ecuador
We opened our seventh office in Latin America, in the city of Quito, Ecuador.
2019| Inauguration of the BOC Regional Monitoring Center
The BOC, a Regional Monitoring Center based in Bogotá, provides Monitoring Services and First Line of Attention in 7x24 mode for all our clients in the region.
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2020| Start of Belltech Talent School
2020| Start of Belltech Talent School
This initiative consists of a 100% Cloud educational channel, which allows our collaborators to continuously learn new technologies.
2020| Inauguration of the Regional Training Center
The training center that allows training technicians from all countries with current operations opens in Chile.
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2021| Opening of Belltech International LLC
2021| Opening of Belltech International LLC
Belltech opens its headquarters in the United States of America.
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2022| Launch of Sustainability Strategy
2022| Launch of Sustainability Strategy
A sustainability strategy is set up that involves the entire region, led by the Human Resources Management area.
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2023| Opening of an office in Mexico
2023| Opening of an office in Mexico
We enter North America, opening our eighth office in the Region in Mexico City, Mexico.
2023| Celebration of 25 Years of Experience
We celebrate 25 years of dedication, innovation and leadership in the technology and customer experience market in Latin America.
GPTW Recognition
Throughout our history, at Belltech we have received recognitions that affirm our commitment to satisfaction and well-being, both with our collaborators and with our clients. Learn about them below:
Get to know our office
Our coverage extends throughout Latin America, with local offices present in 8 countries, guaranteeing complete attention and excellent service for our clients.
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Argentina
+54 (11) 5556 3600
Alberti 2154, Piso 3, Distrito Tecnológico, Buenos Aires
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Brasil
+55 (11) 3155 6000
Av. Paulista, 2028 - CONJ 111, Bela Vista, São Paulo - SP, 01310-200
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Chile
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Colombia
+57 (1) 742 4600
Cra. 7 N° 155C-30, Piso 25, Bogotá
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Ecuador
+593 99 809 6477
Luxemburgo y Av. Portugal - Edificio Cosmopolitan (Piso 7), Quito
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México
+52 55 4555 4144
Av. Ejército Nacional 453, Piso 1, Col. Granada 11520, Cuidad de México
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Perú
+51 (1) 611 2600
Av. El Derby 055, Torre 3, Lima
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Uruguay
+598 (2) 901 5600
Victoria Plaza Office Tower - Plaza Independencia 759, Piso 2, Montevideo
