Category: Events

Belltech at América Digital Mexico 2026: Innovation and Digital Transformation

Posted on by Belltech

Technology, Innovation, and Connected Experiences to Accelerate Digital Transformation


During the event, Belltech presented its value proposition focused on enhancing customer experience, strengthening communication processes, and accelerating the adoption of technologies that enable organizations to respond with greater agility and efficiency to today’s market demands.

At this edition, the company shared exhibition space with its strategic partner, Infobip, highlighting how omnichannel communication, automation, and digital interaction solutions help organizations create more seamless, personalized, and connected experiences for customers and end users.

The event also provided a valuable opportunity to generate new business prospects, strengthen relationships with clients and partners, and exchange knowledge about the trends that are reshaping the way organizations communicate, operate, and create value.

In addition, América Digital Mexico 2026 served as a platform to showcase the breadth of Belltech’s technology solutions and its ability to support companies throughout their transformation, growth, and digital evolution journeys.

Belltech’s presence at this important regional event reinforces its commitment to driving digital transformation across Latin America, bringing innovation and technology closer to organizations so they can address today’s challenges and prepare for the opportunities of the future.

Belltech Launched Its New Intelligent and Connected Retail Division

Posted on by Belltech

A gathering with partners and clients to discuss innovation and the future of retail


The launch brought together clients, partners, and industry leaders in an experience designed to showcase the trends currently reshaping retail and to introduce Belltech’s new value proposition for the industry.

In a landscape where consumers increasingly demand speed, personalization, and memorable experiences at every touchpoint, Belltech officially unveiled its new Intelligent and Connected Retail vertical — a proposal created to support retail transformation across Latin America through integrated and scalable technology solutions.

The new division combines self-service solutions, omnichannel capabilities, advanced analytics, and local technical support, enabling organizations to optimize operations and strengthen customer relationships through more agile, efficient, and connected experiences.

During the event, Belltech highlighted how solutions such as self-checkout, self-service kiosks, POS systems, cash management, and managed services are transforming retail operations by optimizing service times, reducing queues, and delivering faster and more efficient shopping experiences. The company also emphasized the value of integrating hardware, software, and services into a single flexible ecosystem capable of adapting to the unique dynamics and needs of each business.

Juan Pedro Esquerré, Country Manager of Chile, emphasized that retail is currently undergoing an accelerated transformation process, where customer experience and operational efficiency have become key competitive factors.

“The future of retail is not only digital, but also agile and customer-centric. Our experience allows us to provide robust self-service solutions that enhance both the customer experience and store productivity”, he stated.

The event also featured the presentation of a success story with tangible industry results, demonstrating how the implementation of intelligent solutions can improve processes, increase operational continuity, and create smoother experiences for both customers and employees.

Beyond the presentations, the gathering became a valuable networking opportunity and a space for discussion around the challenges and opportunities that will shape the future of retail in the region. Participants exchanged perspectives on innovation, operational efficiency, and new digital experiences, reinforcing Belltech’s commitment to developing a smarter, more connected, and people-centered retail industry.

With this new division, Belltech continues to strengthen its regional strategy and reaffirms its commitment to supporting supermarkets, convenience stores, fast-food restaurants, and major retailers in their modernization and digital transformation processes.

Belltech at SIM Arequipa 2026

Posted on by Belltech

Connecting innovation, relationships, and digital transformation in Peru


Our commercial team in Peru actively participated in SIM Arequipa 2026, an event that brought together industry leaders to share experiences, strengthen connections, and discuss the challenges and opportunities currently driving digital transformation.

During the event, we continued building valuable relationships alongside clients and partners, reaffirming our commitment to innovation and the development of solutions that create real impact for organizations.

At Belltech, we believe transformation is built together through collaboration, technology, and conversations that connect people, businesses, and the future.

AI + Omnichannel: The New Standard in Financial Experience

Posted on by Belltech

Belltech and Infobip brought together industry leaders in Lima to examine how artificial intelligence is redefining customer relationships.


Belltech, together with Infobip, hosted this event in Lima focused on how AI and omnichannel approaches are reshaping the experience in the financial sector.

Throughout the day, discussions covered strategies to design smarter conversations, integrate channels seamlessly, and enhance existing technologies such as CRM systems and contact centers—moving toward more connected, high-value experiences.

The event brought together professionals from banking, insurance, and finance in a space for learning and exchange, highlighting the importance of evolving toward continuous and personalized customer relationships.

Belltech Open Padel Chile 2026: Connection on the Court

Posted on by Belltech

Sport, networking, and a shared experience among professionals.


On March 19, we experienced a new edition of the Belltech Open Padel Chile 2026—an event that brought together professionals from different companies in a friendly, dynamic, and energetic environment.

Between matches, conversations, and healthy competition, the event established itself as the perfect space for networking and strengthening relationships beyond the workplace, bringing together both beginner and experienced players.

This experience was made possible thanks to the support of our partners Verint and Infobip, who joined this initiative that blends sport, connection, and community.

A day that undoubtedly left great moments both on and off the court.

See you at the next edition.

Belltech Open Pádel arrived in Bogotá and marked a new milestone in the region

Posted on by Belltech

A day of sports, networking, and energy that strengthened the Belltech experience in Colombia


Belltech Open Pádel landed in the Colombian capital for the first time to continue writing its story. The event took place at Capital Pádel, where attendees enjoyed an afternoon full of energy, camaraderie, and team spirit.

The day began with a padel clinic designed so everyone could participate, regardless of their level of experience. It was the perfect space to learn, gain confidence on the court, and start building connections in a friendly and dynamic environment.

Afterward, participants put what they had learned into practice in a friendly mini-tournament, where competition was relaxed, with attractive prizes and, above all, the goal of strengthening relationships and generating new opportunities in a different setting.

More than just a sporting event, the Belltech Open Pádel in Bogotá was an experience created to build community, foster strategic relationships, and reaffirm Belltech’s commitment to spaces that combine innovation, closeness, and collaboration.

Without a doubt, a first edition in Colombia that set the bar high and opened the door to new opportunities to keep connecting both on and off the court.

Belltech Open Pádel Peru: Sport, Community, and Positive Energy

Posted on by Belltech

Sport, community, and connection in a day that strengthened our ties in Lima


We celebrated a new edition of the Belltech Open Pádel in Lima, Peru, a day designed to connect, share, and enjoy sport in a close and collaborative environment.

The experience included a padel clinic, a friendly mini-tournament, and a perfect closing with good food, music, and conversations that continue to strengthen our community.

We would especially like to thank Automation Anywhere, our official sponsor, for joining us and making this event possible—an experience that reflects the values we promote at Belltech: teamwork, closeness, and collaboration.

Thank you to everyone who participated and was part of a day full of energy and connection.

See you at the next edition of the Belltech Open Pádel!

NRF 2026: Conversations Driving the Future of Retail

Posted on by Belltech

How NRF 2026 Is Shaping the Future of Retail


The National Retail Federation 2026 left us with a clear conviction: the future of retail is built through the right conversations, at the right time, with the right people.

They were intense days of learning, connection, and inspiration, where we achieved genuine closeness with clients and partners to understand challenges, share visions, and jointly envision the evolution of retail—especially for LATAM.

Collaboration with our partners was key to enhancing the experience and opening new opportunities for innovation. When technology and teamwork align, the impact multiplies.

We leave with great conversations, new opportunities, and the energy needed to continue driving the transformation of the industry.

Thank you to everyone who was part of this experience.

We continue building the future of retail.

AI and Omnichannel Strategies for a Smarter Customer Experience

Posted on by Belltech

A gathering to rethink the customer experience


The CX Brunch, held at Lumiere Bistró (Las Condes), brought together executives and specialists to discuss how artificial intelligence and omnichannel strategies are redefining interactions between organizations and customers.

The event, organized by Belltech and Infobip, emphasized the importance of adapting to the fast-changing pace of users and delivering consistent, fast, and connected experiences. Attendees learned how to integrate WhatsApp, social media, and messaging channels without friction, along with strategies to simplify the customer journey and make more agile, data-driven decisions.

Real use cases in Banking, Finance, Utilities, and Healthcare were also presented, showcasing concrete improvements in efficiency and satisfaction.

The brunch was also an ideal opportunity to connect with leaders looking to strengthen their customer experience strategies through technology and smarter conversations.

Belltech at Tealium CDMX: Innovating Customer Experience

Posted on by Belltech

Data and personalization for a better customer experience


Last week, we participated as sponsors at the Tealium event in Mexico City, a key space to discuss the future of customer experience in the region.

During the event, Carlos E. Vázquez Barrios shared Belltech’s perspective on how data, personalization, and real-time orchestration are transforming the way organizations connect with their customers.

We thank everyone who took part and contributed ideas that continue to drive innovation in Customer Experience across Latin America.