For the benefit of your customers
Braze, the integrated customer engagement platform arrives to Latin America through its new partnership with Belltech, offering the leading cross-channel solution based on the efficient use of data and combined with service excellence.
Nowadays, customers expect relevant, convenient, connected and personalized communication in every interaction, whether in person or through any other digital channel. Braze enables brands to build stronger relationships with customers by creating relevant and memorable multichannel experiences.
Braze helps brands empower real-time interactions with their customers in a customized way. It enables brands to develop a deep understanding of their customers’ preferences and deliver experiences that increase loyalty and retention.
In “The Total Economic Impact of Braze”, a study commissioned by Forrester Consulting, Braze clients have realized a ROI of *840% over 3 years. More than 1,000 brands across all industries rely on a solution like Braze to deliver the right message to the right person at the right time and on the right channel.
(*) “The Total Economic Impact of Braze,” a commissioned study by Forrester Consulting.
Thanks to this partnership, Belltech completes its portfolio of solutions dedicated to improving the customer experience and seeks to be ranked in the region as the most robust service and integration enterprise in the market.
Since the beginning of the partnership agreement, Belltech has already entered the fast-food and payment methods markets in Chile and Brazil, respectively, incorporating important chains from these industries to our set of clients.
Michael Everard, CEO of Belltech comments, “Thinking about the difficult scenario that Latin America would be living this 2021, due to the political and social changes that have been building up, which also have been strongly influenced by the pandemic, in Belltech we began our search to incorporate to our portfolio an innovative, versatile and world-class solution that would allow different industries to automate and optimize their relationship with their customers. This will help businesses to carry out processes more efficiently and with less effort, and thus be able to create loyalty and profitability models with their customers.
Michael Everard, CEO of Belltech comments, “Thinking about the difficult scenario that Latin America would be living this 2021, due to the political and social changes that have been building up, which also have been strongly influenced by the pandemic, in Belltech we began our search to incorporate to our portfolio an innovative, versatile and world-class solution that would allow different industries to automate and optimize their relationship with their customers. This will help businesses to carry out processes more efficiently and with less effort, and thus be able to create loyalty and profitability models with their customers.
Through the Braze Platform offered by Belltech, enterprises will be able to: Easily create multi-channel campaigns with dynamic audiences and implement personalized journeys through an intuitive drag and drop interface. They will be able to leverage their investments through simple integrations using the best technology to amplify the value of their ecosystem and save on additional solutions. In addition, it will be possible to reduce technical maintenance hours, due to the fact that by using Braze they will save 1200 hours in maintenance and integration, which frees the teams to focus on business challenges. Source: The Total Economic Impact Of Braze, a commissioned study by Forrester Consulting.
This is how you create powerful interactions with your customers! You drive engagement and increase transactions, recover lost customers, and stay in contact when they need you.
About Braze:
Braze is an integrated customer engagement platform that drives relevant and memorable experiences between customers and the brands they love.
Context is the foundation of all Braze interactions, helping brands foster a human connection with consumers through interactive conversations across all channels that deliver value quickly and continuously. Braze was recognized as one of the Best Places to Work by Fortune in 2021 in New York, the Best Workplace for Millennials by Fortune in 2021, and has been certified as a Great Place to Work in the United Kingdom and the United States. Braze is based in New York, and has offices in Chicago, London, San Francisco, Singapore and Tokyo. More about Braze can be found at www.braze.com.
